Get In Touch
Have questions about our products or need assistance with your order? We're here to help!
Phone
+91-9778320538
Location
Door No: 6/ 871, P V South, CM Road, Edakkulangara PO, Thodiyoor, Karunagappally, Kollam, Keralam, India 690523 mail:[email protected] web:niyanara.com
Business Hours
All Day 09.00 AM to 07.00 PM
Frequently Asked Questions
What type of jewellery does Niyanara offer?
Niyanara offers premium fashion jewellery, including necklaces, earrings, rings, bracelets, bangles, pendants, and mangalsutra designs. Our collection is carefully curated to combine elegance, quality, and everyday wearability.
Is your jewellery anti-tarnish?
Many of our products are made with anti-tarnish finishes or stainless steel. The material and specifications are clearly mentioned on each product page. Following the recommended care instructions will help maintain their shine for longer.
Is the jewellery waterproof?
Water resistance depends on the product material. Stainless steel jewellery generally offers better resistance to moisture than traditional fashion jewellery. We recommend removing jewellery before swimming, bathing, or using perfumes to maximize its lifespan.
Will the jewellery cause skin allergies?
Our stainless steel jewellery is generally suitable for most skin types. However, since individual skin sensitivities vary, customers with known metal allergies should carefully review the product materials before purchasing.
How do I choose the right size?
Size information such as dimensions, chain length, or bracelet diameter is provided on each product page. Please refer to these measurements before placing your order.
Do the product photos show the actual item?
Yes. We strive to present products as accurately as possible. Minor variations in colour may occur due to lighting conditions and differences in screen settings.
How long will delivery take?
Orders are usually processed within 1–2 business days. Delivery generally takes 5–7 business days depending on your location and courier service availability.
Do you deliver across India?
Yes. We ship to most locations across India through our trusted delivery partners.
Can I track my order?
Yes. Once your order has been shipped, you will receive tracking details via email or SMS (where applicable).
What payment methods do you accept?
We accept secure online payments through UPI, credit cards, debit cards, net banking, and other payment methods available during checkout.
Can I cancel or modify my order?
Orders can only be cancelled or modified before they are packed and shipped. Please contact our customer support as soon as possible if you need assistance.
What is your return policy?
Returns are accepted only for products that arrive damaged, defective, or incorrect. Please contact us within the specified return window with clear photos of the product and packaging.
How should I care for my jewellery?
To maintain its beauty: Store jewelry in a dry place. Avoid contact with perfumes, lotions, and chemicals. Remove before bathing or swimming. Clean gently with a soft, dry cloth after use.
Is your jewellery suitable for gifting?
Yes. Our jewellery makes an excellent gift for birthdays, anniversaries, weddings, festivals, and other special occasions.
Do you restock sold-out products?
Popular designs may be restocked depending on availability. Follow Niyanara on social media or check our website regularly for updates.
How can I contact Niyanara?
You can reach us through the Contact Us page on our website or by using the email address and customer support details provided there.